What gets deleted
When you request account deletion, the following data is permanently removed:
- Your account profile (name, email, photo)
- All health logs (blood pressure, blood sugar, weight, heart rate, body temperature, steps, sleep)
- Food scan history and nutritional data
- AI health reports and insights
- Streaks, badges and achievement data
- Subscription information
- All associated Firebase Authentication data
This action is permanent and cannot be undone. Once your account is deleted, your data cannot be recovered.
How to delete your account
You can delete your account using either method:
Option 1: From the app
- Open Vytal and go to the Profile tab
- Scroll down and tap Delete Account
- Confirm the deletion when prompted
Option 2: Via email
Send an email to our support team with the subject line "Account Deletion Request" and include the email address associated with your Vytal account. We will process your request within 48 hours.
Request Deletion via EmailProcessing time:
In-app deletion is instant. Email requests are processed within 48 hours. If you have an active subscription, it will be cancelled automatically upon deletion.